Privacy Policy
Updated May 5, 2020
This privacy policy explains how Joanna Blundell Yoga (also described below as we/us/our) uses the personal data we collect from you when you use our website, join our mailing list or connect with us on our social media accounts on Facebook or Instagram (referred to as facebook,com below) or other service providers we use. (The website, mailing list, Facebook.com/joannablundellyoga, instagram.com/joannablundellyoga are collectively known as ‘our services’ below.) It is designed to be compliant with the European Union’s General Data Protection Regulation (EU GDPR) 2016/679 and the UK Data Protection Act 2018.
Topics:
What data we collect
How we collect your data
How we use your data
How we store your data
Mailing List
Your data protection rights
We explain cookies
How we use cookies
How to manage your cookies
Cookie policies of other companies we use
Privacy policies of other companies we use
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data we collect
If you sign up to our mailing list via pop-up ad: Email address
If you buy a class: Email address, name, how you found out about Joanna Blundell Yoga.
If you buy a class, your email address, name, payment method, and last four digits of the card used to pay are securely stored on our account at our payment providers moonclerk.com and stripe.com. For how to view their privacy policies please see below.
We may also ask you to provide us with other contact details and personal information on occasion, for example if you book a private class. In this case we may collect your phone number, address and other relevant information. You are free to withhold this information, although it may affect the service you receive.
How we collect your data
You directly provide us with most of the data we collect. We collect data and process data when you:
Register online for our mailing list, buy a class online or in person, use or view our website via your browser’s cookies, use or view our social media accounts on Facebook and Instagram.
We may transfer this information to our private accounts on various service providers we use, including but not limited to mailchimp.com, facebook.com and google.com (via Google Drive and email services).
How we use your data
We collect your data so that we can process your order and manage your account, communicate with you about services you have agreed to be informed about including special offers, video, audio and written content, products and services.
The companies we use to process your order may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
We do not sell your data to third parties.
How do we store your data
We securely store your data on third-party online mainstream platforms including but not limited to mailchimp.com, facebook.com, moonclerk.com, stripe.com and google.com.
We will keep you information as long as we have your permission. If at any time you want any or all of your data removed from any or all of the platforms we use, it is our legal requirement under EU law to do so. Email yoga@joannablundell.com with your request to delete your data permanently across all platforms we use. More details below in Your Data Protection Rights.
Any non-digital data is kept in a specific binder in a private locked building, which only we can access or individuals we give permission to access.
Mailing List
When you sign up to the mailing list you agree that we can send you information about including special offers, video, audio and written content, products and services that are relevant to us and we think you will like.
We share your contact information with Mailchimp our email marketing provider, so they can send these emails on our behalf. More information on cookies and how and why Mailchimp uses cookies below.
You can unsubscribe from the email list at any time by clicking the link at the bottom of our emails.
Your Data Protection Rights
This is specific to the European Union’s General Data Protection Regulation (EU GDPR) 2016/679 and the UK Data Protection Act 2018. If you are accessing the website, join our mailing list or connect with us on our social media accounts on Facebook or Instagram from any other part of the world other than the UK or EU, you do so at your own risk. It is our understanding the laws above provide some of the strongest data protection in the world and some of the strongest personal rights.
The EU GDPR (General Data Protection Regulation) gives individuals (data subjects) eight rights relating to their personal data.
What is a data subject?
The term ‘data subject’ refers to any living individual whose personal data is collected, held or processed by an organisation. Personal data is any data that can be used to identify an individual, such as a name, home address or credit card number.
The right to be informed
This privacy policy informs you on how we handle your data.
The right to access
You have the right to request us for copies of your personal data. This is known as a DSAR (data subject access request. We may charge you a small fee for this service to cover our time as we are a sole trader.
The right to rectification
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
The right to erasure
You have the right to request we erase your personal data permanently from any or all platforms we use to store data. You may have to contact third party providers directly, including but not limited to, facebook.com, moonclerk.com and stripe.com.
The right to restrict processing
You have the right to request we restrict the processing of your personal data.
The right to object to processing
You have the right to object to our processing of your personal data.
The right to data portability
You have the right to request the data we have collected to another organisation, or directly to you.
Rights in relation to automated decision-making and profiling
You are allowed to challenge and request a review of any decisions made with no human involvement, such as profiling, which uses personal data to make calculated assumptions about individuals.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email yoga@joannablundell.com.
What are cookies?
Cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. It improves your experience on a site in a number of ways - for example to keep you signed in, to remember your preferences, to show you relevant ads and improve your user experience. Find out more at allaboutcookies.org.
How we use cookies
We use cookies across some of our platforms. Mainly those cookies are provided by third party service providers we use including but not limited to squarespace.com, which hosts our website, mailchimp.com which sends our emails and facebook.com, which provides data analytics.
Functionality: Functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
Data and analytics: We use Analytics and Performance cookies to collect information on your behalf about how your interact with our services.
Advertising: We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and IP address. This is information is stored securely on third party sites, our service providers. It is sometimes used for advertising purposes.
How to manage cookies
You can set your browser not to accept cookies. For the most common browsers, you can see which cookies are active in your browser’s settings and clear cookies from your browser or device, either globally or from a specific website.
The website all-out allaboutcookies.org tells you how to remove cookies from your browsers on your various devices, such as phone, tablet or computer.
Please note, that in a few cases, some of our services or features may not function as a result.
Cookie policies of other companies we use
MailChimp uses cookies when you interact with any links in emails sent by us. If you do not want Mailchimp to use cookies please unsubscribe from the email list. You can do this at any time by clicking the link at the bottom of an email.
Please see Mailchimp’s Cookies Policy for more on how and why they use cookies. https://mailchimp.com/legal/cookies/
Squarespace places cookies on visitors’ browsers when they use our website. Here is Squarespace’s cookie policy: https://www.squarespace.com/cookie-policy/
We use two kinds of cookie via a Facebook pixel - a piece of code which allows us to use advertising and analytics features on Facebook that help us understand more about you and your viewing habits and serve ads that are most suited to you.
First-party cookies are owned by the website you are currently viewing, while third-party cookies belong to a website other than the one you are currently viewing.
You can view your Facebook ads settings and update your preferences at any time.
Here’s Facebook’s cookie policy: https://www.facebook.com/policies/cookies/
Stripe uses cookies to securely process your payments and for other uses. More details with their cookie policy: https://stripe.com/cookies-policy/legal
Privacy policies of other companies we use
https://www.facebook.com/about/privacy
https://www.squarespace.com/privacy/
https://mailchimp.com/legal/privacy/
https://www.moonclerk.com/privacy-policy/
https://policies.google.com/privacy?hl=en-US
Changes to our privacy policy
Our privacy policy is liable to updates, which will be placed on our website and maybe on other services. We may email you with any updated notices and conditions; however, it is your responsibility to check to see if there have been any changes. This was last updated on May 5, 2020.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us on yoga@joannablundell.com.
How to contact the appropriate authority
In the UK, should you wish to report a complaint to if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office via their complaint form https://ico.org.uk/make-a-complaint/ or call their helpline on 0303 123 1113.
If you are not in the UK, please refer to your national policy on data protection regulations.